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Knight Models board games

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Privacy Policy

PRIVACY POLICY

 

Last Updated: August 11, 2025

 

1. CONTROLLER IDENTIFICATION AND CONTACT DETAILS

 

The controller of the personal data collected through this website is:

  • Company Name: THREE STONES PRODUCTOS Y DISEÑOS SL

  • Tax ID: ESB85473056

  • Registered Office: AV. DE LA INDUSTRIA 6-8 NAVE 14 28108 ALCOBENDAS, MADRID

  • Email Address: contact@knightmodels.com

  • Website Domain: www.knightmodels.com

This Privacy Policy is intended to provide information about your rights under the General Data Protection Regulation (GDPR) and the Organic Law on Personal Data Protection and the Guarantee of Digital Rights (LOPDGDD).

This document provides information on how THREE STONES PRODUCTOS Y DISEÑOS SL will use your personal data as a website user.

 

2. NECESSARY AND UPDATED INFORMATION

 

All fields marked with an asterisk (*) on the website forms are mandatory. The omission of any of these fields may make it impossible to provide you with the requested services or information.

The user of this portal guarantees the authenticity of all data they provide and will keep the information permanently updated to reflect their real situation at all times. In any case, the user will be solely responsible for any false or inaccurate statements they make and for any damages caused to THREE STONES PRODUCTOS Y DISEÑOS SL or third parties with the information they provide.

During the data collection process, the user will be informed, either through a hyperlink or on the web form itself, whether the completion of such data is mandatory or not.

 

3. WHAT PERSONAL DATA DO WE COLLECT AND FOR WHAT PURPOSE? LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA.

 

THREE STONES PRODUCTOS Y DISEÑOS SL will only collect personal data that you voluntarily choose to disclose. In accordance with current data protection regulations, as well as regulations on information society services and electronic commerce, THREE STONES PRODUCTOS Y DISEÑOS SL informs you that the personal data provided at the time of registration, or any other data provided for your access to certain website services, will be included in files owned by the company.

Depending on the products, services, or features you wish to use, we will need to process different types of data, which, in general, will be the following, as applicable:

  1. Identification data: Name, surnames, tax identification number; date of birth; age.

  2. Contact data: Shipping address, billing address, email address, phone number.

  3. Financial or patrimonial data: Payment or card details, information about your purchases, orders, returns.

  4. Connection, geolocation, and navigation data (for example, location data, device identification number, or advertising ID).

  5. Commercial information (for example, whether you are subscribed to our newsletter).

Depending on how you interact with our website, we will process your personal data for the following purposes:

  1. Creation and management of your user account. To manage your registration and identification as a website user: this allows you to access your order history, save addresses, manage preferences, and streamline future purchases.

  • Legal Basis: The performance of a contract (the terms and conditions of use for the account). We process your data based on your consent.

  1. Management of your orders and purchases. For the development, fulfillment, and execution of the purchase contract or services you have contracted with us on the website. This includes payment processing, shipping preparation, product delivery, and the management of potential issues, returns, or warranties. This purpose includes the processing of your data to, primarily:

    • Contact you regarding updates or informational communications related to the features, products, or services contracted, including sending quality surveys about the products or services provided.

    • Manage the payment for the products you buy, regardless of the payment method used.

    • Manage possible exchanges or returns after you have made a purchase.

    • For billing purposes and to provide you with receipts and invoices for the purchases you have made on the website.

    • Finally, we may process your data to comply with applicable legal obligations.

  • Legal Basis: The performance of a contract (the purchase you make).

  1. To address your inquiries, questions, suggestions, or complaints through our contact channels (web form, email, phone). We only process the personal data that is strictly necessary to manage or resolve your request or query. If you use the telephone channel, the call may be recorded to handle your request and ensure its quality.

  • Legal Basis: Your consent when making the inquiry or our legitimate interest in serving our customers and users.

  1. For marketing purposes and sending commercial communications (newsletter) about our products, offers, and news, provided you have given your explicit consent. This purpose includes the processing of your data to, primarily:

    • Customize the services we offer you and make recommendations based on your interaction with us on the web and the analysis of your user profile (for example, based on your purchase and Browse history).

    • To the extent that you subscribe to our Newsletter, we will process your personal data to manage your subscription, including sending personalized information about our products or services through various means (such as email or SMS).

       

  • Legal Basis: Our legitimate interest in improving our services and the security of our website. In the case of cookies (analytical or advertising), your prior consent through the cookie banner.

  1. To improve the user experience on our website, for statistical analysis to optimize our service, and to guarantee the security of the platform.

  • Legal Basis: Our legitimate interest in improving our services and the security of our website. In the case of cookies (analytical or advertising), your prior consent through the cookie banner.

 

4. HOW LONG DO WE RETAIN YOUR DATA?

 

We will retain your personal data for the time strictly necessary to fulfill the purposes for which they were collected, and in any case:

  1. Management of your registration as a website user and identification. We will process your data for as long as you remain a registered user (i.e., until you decide to delete your online account or your store profile).

  2. Development, fulfillment, and execution of the purchase or services contract. We will process your data for the time necessary to manage the purchase of products or services, including possible returns, complaints, or claims associated with the purchase of the particular product or service, the legal warranty, and compliance with tax and accounting obligations (generally 6 years).

  3. Contact and inquiry data: For the time necessary to handle your inquiry and subsequent management, as well as for the periods established in the regulations that are applicable in each case.

  4. Commercial communication data: Until you withdraw your consent or unsubscribe from the newsletter.

  5. Browse data: As established in our Cookie Policy.

Regardless of whether we process your data for the time strictly necessary to fulfill the corresponding purpose, we will subsequently keep it securely stored and protected for the period during which liabilities arising from the processing could arise, in compliance with the regulations in force at all times. Once the possible actions in each case have prescribed, we will proceed to delete the personal data.

 

5. WHO DO WE SHARE YOUR DATA WITH? (RECIPIENTS)

 

To provide you with our services, we may share your data with the following third parties:

  • Payment service providers: Secure payment gateways (e.g., Redsys, PayPal, Stripe) that process your payment data in an encrypted and secure manner. We do not store your banking data.

  • Transport and logistics companies: For the management and delivery of your orders. Your name, shipping address, and contact phone number will be communicated to them.

  • Technology service providers: Companies that host our website, email service providers, web analysis tools (e.g., Google Analytics), etc. These providers act as data processors and have signed the corresponding contracts that guarantee the security of your data.

  • Public authorities: In case of a legal obligation, we may transfer your data to public bodies (Tax Agency, Law Enforcement, Courts and Tribunals).

We do not sell, rent, or transfer your personal data to third parties for commercial purposes.

 

6. INTERNATIONAL DATA TRANSFERS

 

For service efficiency, some of our service providers (e.g., Google, email services…) may be located in territories outside the European Economic Area (EEA) that do not provide a level of data protection comparable to that of the European Union.

In such cases, we inform you that we transfer your data with appropriate safeguards and always maintain the security of your data, as we use the most appropriate tools for international data transfers, such as Standard Contractual Clauses or any other relevant supplementary measure.

 

7. WHAT ARE YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA?

 

We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights. You can exercise them free of charge by sending us an email to the contact email address listed in section 1 of this document, or a written request to our postal address, attaching a copy of your ID or equivalent identification document, indicating the reason for your request and the right you wish to exercise.

As a user, you have the following rights in relation to your personal data:

  • Right of Access: To know what personal data of yours we are processing.

  • Right of Rectification: To request the correction of inaccurate or incomplete data.

  • Right to Erasure (or “right to be forgotten”): To request the deletion of your data when, among other reasons, it is no longer necessary for the purposes for which it was collected.

  • Right to Restriction of Processing: To request the restriction of the processing of your data, in which case we will only retain it for the exercise or defense of claims.

  • Right to Data Portability: To receive your data in a structured, commonly used, and machine-readable format, and to be able to transmit it to another controller.

  • Right to Object: To object to the processing of your data for specific purposes (e.g., direct marketing).

  • Right to Withdraw Consent: If the processing is based on your consent, you have the right to withdraw it at any time, without affecting the lawfulness of the processing prior to its withdrawal.

  • Right to Lodge a Complaint: If you believe that the processing of your data does not comply with the regulations, you can file a complaint with the Spanish Data Protection Agency (AEPD), at www.aepd.es.

 

8. SECURITY OF YOUR DATA

 

At THREE STONES PRODUCTOS Y DISEÑOS SL, we are committed to protecting the privacy of your data. To this end, we have implemented appropriate technical and organizational measures to guarantee the security of your personal data and prevent its alteration, loss, unauthorized processing, or access, taking into account the state of the technology, the nature of the data stored, and the risks to which it is exposed.

 

9. SOCIAL NETWORKS

 

THREE STONES PRODUCTOS Y DISEÑOS SL has created various profiles on social networks so that any user can join them. However, you should be aware that, unless we request your data directly through marketing actions, contests, promotions, or any other valid form, your data will belong to the corresponding Social Network. Therefore, it is advisable that you carefully read the terms of use and privacy policies of each social network and make sure to configure your preferences regarding the processing of your data.

 

10. COOKIES

 

The website will only use data storage and retrieval devices (“Cookies”) when the user has given their prior consent for this, in accordance with what is indicated in the pop-up window of the user’s browser when they first access the website, and in the other terms and conditions indicated in the Cookie Policy that every user should be aware of.

 

11. CHANGES TO THE PRIVACY POLICY

 

We reserve the right to modify this Privacy Policy to adapt it to new legislative and/or jurisprudential developments, as well as to industry practices. We recommend that you review this policy periodically. If the changes are significant, we will inform you through our website or, if possible, through a notice in your user account or email.